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Our support team is available from Monday through Friday from 9:00AM - 9:00PM Eastern Time.  Requests are handled in the order in which they arrive. Those received during business hours can generally expect a response within 2 business hours.  During periods of increased activity or off-hours, response time may be longer.

New Learner? We suggest reviewing our HELP page.  Many learners find the answers to their questions here.

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Include a detailed description of your issue so that the team may assist you as quickly and effectively as possible. Emails such as "Having trouble with training," don't give us much information to help you. If you receive an error message or other information from the system, please include this in your request to the support team.

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The reason we use this support form is because it provides us with useful information about your computer configuration.

Non-Technical Questions: Support requests must be limited to technical or billing questions only. For information about the trainings, please browse our website. For information about your district's hiring procedures, please contact your school district directly. Please understand that we value your feedback and wish to support you, but learners who are experiencing challenges must be our first priority.

 

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Free Resources for Educators

The internet has a ton of great, free stuff for educators. We've compiled a list for you to make it easy. A few of these sites do include some paid offerings in addition to free ones.

Lesson Plans and Filler Activities

Teaching Ideas Scholastic Busy Teacher Tools for Educators School Express Busy Teachers Café TLS Books MES English (ESL)

Chats and Forums

Guest-Teacher.com Teachers.net Inspiring Teachers Excel-ability Learning - Music Teachers Online Community ProTeacher! – Includes chat just for subs

Educational Technology

Promethean Boards - Check out the many FREE YouTube videos on the use and troubleshooting of interactive Promethean Boards SMART Boards - Check out the many FREE YouTube videos on the use and troubleshooting of interactive SMART Boards
 

Training Categories

Smart Substitute Teachers Smart Paraprofessionals Smart Out-Of-Schol Time Staff Smart Accredited PD by State Smart Safety & Compliance

Best Sellers

Introductory Teacher Training Paraprofessional Training Child Abuse Identification & Reporting School Violence Prevention & Intervention Ethics for School Employees Keeping Students Safe Bullying Prevention Cyberbullying Prevention

Accredited PD and Compliance

Child Abuse Identification - NYSED approved School Violence Prevention & Intervention - NYSED approved TEA Approved Clock Hours - Texas SB-CEU Provider - Michigan Approved CPDU Provider - Illinois GADOE Approved PLUs Provider - Georgia

New Additions

Bloodborne Pathogens for Educators Social Networking for Educators

 

 

Additional Resources

District Policies Directory Administrators / Employers Smart Safety & Compliance Brochure Smart Sub System Brochure

More Information

About Us Smart Administrators
 
 

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